CANCELED AND RESCHEDULED EVENTS POLICY
In the event, any of the 2022 USL League One match is canceled or postponed, we will attempt to contact you to inform you of our refund or exchange procedures for that event. For exact instructions or any canceled or postponed events, please check the event information online or contact us.
If the event is canceled, and you purchased your ticket through our website or over the phone with a FC Tucson Representative then you will automatically be issued a refund to the credit card, debit card, gift card, or method of payment used to make your payment with.
If the event was moved, postponed, or rescheduled, FC Tucson and its affiliate providers may set limitations; your ticket will be good for the rescheduled match. Postponed MLS pre-season match games are not eligible for refunds. If you can make the new event date and refunds have been approved by the Event Provider, you will see a “Refund” within your order account. If you require additional assistance, please contact us at email@example.com.
ADVERSE WEATHER POLICY
If a match is canceled due to adverse weather than your FC Tucson ticket can either be:
- Exchanged for a future match
- Credit to your account to be used in the same season
If the match is postponed or rescheduled your ticket will be good for the rescheduled match and is not eligible for a refund.
PRINTED BACK OF TICKET POLICY
KEEP TICKETS AWAY FROM HEAT AND SUNLIGHT
NO REFUNDS OR EXCHANGES • ALL SALES ARE FINAL
THIS TICKET IS A REVOCABLE LICENSE/USER ACCEPTS RISK OF INJURY
By use of this ticket, the ticket purchaser/holder (“Holder”) agrees that: (a) he or she shall not transmit or aid in transmitting any information about the game to which it grants admission, including, but not limited to, any account, description, picture, video, audio, reproduction or other information concerning the game (collectively “Game Information”); and FC Tucson and each of its respective agents, shall have the unrestricted right and license to use his or her image, likeness, name, voice, comments or other proprietary or public rights and that of any minor accompanying ticket holder in any broadcast, telecast or photograph and/or video and/or audio sound recording taken in connection with the game or other transmission or reproduction in whole or in part of the game, for all purposes, without compensation. The holder voluntarily assumes all risks incident to the event, including the risk of lost, stolen or damaged property or personal injury. FC Tucson may revoke this license and eject or refuse entry to the holder for violation of venue rules, illegal activity, misconduct or failure to comply with any and all security measures. Security measures will be in effect including hand-held metal detection and bag checks. No animals (w/ exception of service dogs), laser pointers, noisemakers, fireworks, weapons, nets or any other item that may be considered dangerous or may interfere with another fans’ enjoyment of the game or other item(s) determined to be unacceptable by Kino Sports Complex will not be permitted. If any prohibited items are revealed during search, the patron(s) will be permitted to return to their vehicle with the item(s) or they can dispose of the item(s). Kino Sports Complex will not store any personal belongings or items of any type. The holder voluntarily assumes all risk associated with the purchase of this ticket from anyone other than FC Tucson or its designated agents. This ticket may not be used for advertising, promotion (including contests or sweepstakes), or other trade or commercial purposes without the express written consent of FC Tucson. Children three years of age and older require a ticket to enter Kino Sports Complex. Children under the age of three years are not required to have a ticket unless they will occupy their own seat. FC Tucson tickets are the property of FC Tucson and may not be sold or distributed. Attempted or actual resale or distribution of tickets at any price is prohibited. FC Tucson management reserves the right to confiscate any tickets being sold or distributed.
NO RE-ADMISSION. EVENT, DATE & TIME SUBJECT TO CHANGE.